Privacy Policy

Last updated: 19 September 2026

1. Who We Are

This website, magdaglobal.com, is operated by Magda Services Ltd, founded in October 2018 and headquartered in the United Kingdom, trading under the brand name MAGDA GLOBAL. Throughout this Privacy Policy, "we", "us" and "our" refer to Magda Services Ltd. This policy explains what information we collect through this website, why we collect it, and how it is handled. Our office locations are listed on our About page.

2. Information We Collect

We collect information you voluntarily submit through our website forms, including:

• Contact details — name, email address, phone number, company name and country, submitted via our Contact, Request a Quote, Submit an RFP, Become a Supplier and Become a Partner forms.
• Submission content — the message, project summary, scope description, company overview or proposal summary you provide in a given form.
• Uploaded documents — files attached to a quote request, RFP submission or supplier application (e.g. RFP packs, company profiles, certifications).
• Technical data — IP address and browser user-agent string, captured automatically for security and anti-abuse purposes (rate limiting, spam prevention and audit logging) when you submit a form.

We do not use tracking cookies for advertising purposes on this website.

3. How We Use Your Information

• To respond to enquiries, quote requests, RFP submissions, supplier applications and partnership proposals.
• To route your submission to the relevant team (general enquiries, sales, government contracts, procurement or partnerships).
• To maintain security and prevent abuse of our forms, including rate limiting and fraud/spam detection.
• To maintain an internal audit trail of submissions for accountability and record-keeping purposes.

4. How We Store and Protect Your Information

Form submissions are stored in a secured database. Uploaded documents are stored in secured object storage, separate from submission metadata. All form submissions are protected by CSRF (cross-site request forgery) tokens, honeypot spam detection, time-based submission validation, and rate limiting to prevent automated abuse. Access to stored submissions is restricted to authorised personnel.

5. Sharing Your Information

We do not sell your personal information. We may share information with service providers who support our operations (for example, transactional email delivery for submission notifications), solely for the purpose of operating this website and responding to your enquiry. We do not share your information with third parties for their own marketing purposes.

6. Data Retention

We retain form submissions for as long as necessary to respond to your enquiry and maintain accurate business records, and in line with applicable legal and regulatory retention requirements.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of personal information you have submitted to us. To exercise these rights, contact us using the details below.

8. International Data Transfers

Magda Services Ltd is headquartered in the United Kingdom. As MAGDA GLOBAL operates internationally through our sourcing, logistics and delivery capability, information may be processed in connection with engagements outside the United Kingdom where necessary to deliver the services you have requested.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. The "Last updated" date above reflects the most recent revision.

10. Contact Us

For any question about this Privacy Policy or how your information is handled, contact us at privacy@magdaglobal.com or via our Contact page.